One customer, everywhere
The buyer, the subscriber and the person who opened a support ticket are the same contact, so you can email only the people who bought the last launch.
CommerceCRM
Who it's for / Brands
You make things people wait for. Sonaris runs the rest.
Sonaris is for brands that sell a product, whether that is physical goods, downloads, music or software. The store, the customer list, the launch plan and the support inbox share one record, so a launch is one decision instead of six logins.
Sound familiar?
Launch day shouldn't need six tabs open.
A brand lives by its launches. The making is the good part. Things slip in the week around it, when the store, the email, the stock and the customer questions each sit in a separate app that holds only part of your customer's record.
Our store, our mailing list and our help desk each think the same customer is a different person.
Launch day is a checklist in one app and someone pressing publish in four others.
We find out we've sold out of a size when the complaint arrives.
Every month there's another app subscription bolted onto the store.
What changes
Four things get easier when the store, the list and the inbox share one customer record.
Launch day from one trigger
Tick the last item on the launch-day checklist and a flow publishes the products, sends the campaign to the right segment and tells the team.
ChecklistsFlowsCRM
Stock you can trust
Every variant has its own stock level, and low-stock filters show what's running out. Digital products are delivered to the buyer automatically.
Commerce
Support that sees the order
Customers open tickets from their account on your site, and the team answers with the order, the tracking and the history on the same record.
SitesCRMMessages
Where to start
Start where the money comes in. Sites, Commerce and Payments go live together.
Sites · Commerce · PaymentsThe store goes live
Build your pages, import products and variants from a CSV, and checkout pays into your own Stripe account.
CRMThe customer record follows the order
Every buyer becomes a contact with their orders on the record, ready for the next launch campaign.
MessagesSupport sits on the order
Questions arrive in a shared inbox next to the order they are about, so you don't need a separate help desk.
Go deeper
The features behind all of this, area by area.
CommerceProducts, variants, stock, discounts, shipping and orders.
SitesA site builder, customer accounts and a blog.
CRMSegments, campaigns, newsletters and a help desk.
FlowsLaunch-day automation, order flows and abandoned carts.
ChecklistsLaunch-day runbooks and packing lists with evidence.
CommunicationA support inbox and team chat in the same place.
What it costs, and how to switch
Price
One price for the store and everything around it
$20 a seat per month
Every seat includes all fourteen modules. A seat is someone on your team; the people you bring in from outside join as guests and don't need one. The store, the mailing list and the support inbox are part of every plan. Sonaris takes 1% of online storefront payments on Standard and 0.5% on Premium and Platinum, on top of Stripe's fees.
See pricing
Switching
Run it alongside what you have
Import products and variants from a CSV. Run your next launch on Sonaris while the old store stays live, then point your domain at the new one.
You can export your data whenever you want.
How switching worksStart with the store
Plans start at $20 a seat per month, with every module included. Sonaris launches on 1 December 2026.
Cancel any time · export your data whenever you want