Platform / Working with people

Shared inboxes, filed against the contact

Sales, support and studio bookings in shared inboxes with ownership, read state and internal notes. Every conversation sits on its contact, so the whole team has the context.

Messages · Bookings inbox
Re: Mix session — 24 Oct · Maya OseiAssigned · you
Vinyl pre-order question · R. DiazOpen
Invoice #1042 received — thanks · HalcyonClosed
Maya OseiCan we push the start to 11? Bringing the drummer.
YouDone — moved the booking and the room checklist. See you at 11.

What you get

  • Shared inboxes per team or purpose
  • Internal notes alongside the thread
  • Transfer, assign and close

How it connects

  1. CRMThreads live on the contact record
  2. FlowsA quiet contact gets a drafted follow-up
  3. CommerceBooking reminders go out from your inbox

Replaces Zendesk, Front and Help Scout. See how switching works

Messages is included in every seat, with the other thirteen modules

$20 per seat per month with every module included, and your data exports whenever you want.