Use cases / Services

Sonaris for accountants

Onboarding questionnaires, fixed-fee packages, a project for every return and a room where clients drop their receipts. A small practice can run the whole year, including deadline season, from one workspace.

LA
Larkspur AccountsAccounts and tax for freelancers and creative businesses · Leeds
  1. An onboarding form that fills the pipeline2 / 14FormsCRM
  2. Fixed fees, paid by milestone4 / 14CommercePayments
  3. A project and a room for every return10 / 14ProjectsChecklistsFolioFilesChatProfiles
  4. Engagements, records and queries connected12 / 14FlowsMessages

An illustrative workspace. The business, people and figures are fictional.

01 · Start with Forms and CRM

An onboarding form that fills the pipeline

The new-client questionnaire is a Sonaris form embedded on the website you already have. Each submission becomes a contact and a deal with the answers attached, and the pipeline shows who is quoted, who has engaged and who has gone quiet.

  • Drag-and-drop fields with validation, embeddable on any site
  • Public submissions are spam-safe
  • Deals and pipelines with stage automations
  • Bring your existing client list in from CSV
Forms · New client questionnaire
Your nameTomasz Nowak
Trading asNowak Sound · sole trader
Accounting year end5 April
Annual turnover£40,000 – £85,000
What do you need help with?
Self-assessmentBookkeepingVAT returnsPayrollCompany accounts
Send to Larkspur
Contact and deal created · £780 a yearCRM
02 · Add Commerce and Payments

Fixed fees, paid by milestone

Each service is a Commerce package with a fixed price. When a client engages, the contract carries milestones, so the engagement fee, the draft sign-off and the filing are each invoiced at the right moment and paid into your own Stripe account.

  • Services, packages and contracts with milestones
  • Invoices paid straight into your own connected Stripe account
  • Bank transfers can be recorded against the invoice by hand
  • Every transaction shows on the client's record
Commerce · Contract · Okafor Design Ltd — Year-end accounts 2026
MilestoneAmountStatus
Engagement£600Paid
Draft accounts approved£600Invoiced
Filed at Companies House£300Upcoming
£1,500Fixed fee
Bank transferRecorded by hand
CardPaid to Stripe
03 · Add Projects, Checklists, Folio, Files, Chat and Profiles

A project and a room for every return

Each return runs from a project template with phases for records, bookkeeping, review and filing. The records checklist attaches to the client's project, they drop receipts into their project's chat room as a guest, and a shared page tells them exactly what to send.

  • Templates with phases, owners and a timeline of every deadline
  • Checklists attached to any task, project or deal
  • Files dropped in chat land in the project's folder, with version history
  • Guests see their own project, room and pages, and nothing else
Checklists · Year-end records · Tomasz Nowak
  • Bank statements, April to MarchFiles
  • Sales invoices issuedFiles
  • Mileage logFiles
  • Equipment receiptsIn chat
  • Pension contributions
Tomasz · guestThe receipts for the new audio interface are in here now.
OwenGot them, filed to your project. Just the pension figure left.
04 · Connect with Flows and Messages

Deadline season without the chasing

Messages gives the practice a shared clients@ inbox with owners and internal notes, and CRM tickets put an SLA on every query. Flows turns an engagement into a project and contract, moves returns along when the records are in, and reassigns a query before it goes stale.

  • Shared inboxes with ownership, read state and internal notes
  • Tickets with SLAs, and every thread filed on the contact
  • Segments and newsletters for reminders to the clients who need them
  • Every flow run has a log you can read
  1. Trigger · CRMDeal moved to Engaged
    when
  2. Action · ProjectsCreate project from “Self-assessment” template
    then
  3. Action · CommerceDraft contract from the deal value
    then
  4. Action · ChecklistsAssign “New client onboarding” to Hana
    then
  5. Action · ChatInvite the client to their room as a guest
    then
  1. Trigger · Checklists“Year-end records” completed
    when
  2. Action · ProjectsAdvance to the Review phase
    then
  3. Action · MessagesSend “We have everything” from clients@
    then
  4. Action · ChatPost to #reviews
    then
  1. Trigger · CRMTicket unanswered for one working day
    when
  2. ConditionClient is tagged “self-assessment”
    if
  3. Action · MessagesAssign the thread to Owen
    then
  4. Action · ChatPost to #clients
    then
05 · The running business

Every client, every return and every deadline on one board

The questionnaire, the contract, the records, the conversation and the invoice all sit on the same client record, so the practice can see in one place where each return stands and what it is waiting for.

Projects
Self-assessment 2025/26
Company accounts · Q4
Bookkeeping retainers
New client onboarding
Sections
Boards
Templates
Workflows
Board · Deadline 31 JanuarySelf-assessment 2025/26
64 returns51 filed#reviewsRecords flow armed
Records
Tomasz NowakChecklist · 4/5
Ada FernsbyChecklist · 2/5
Review
Okafor Design LtdFolio · notes linked
Ruth KamaraChat · 1 question
Filed
Lior Ben-AmiPayments · £450 paid
Studio ValePayments · £600 paid
Linked to Tomasz Nowak
Nowak SoundCRM
Year-end records · 4/5Checklists
Package · £780Commerce
Room · 1 guestChat
What to send usFolio
A week in January at Larkspur
  1. ChecklistsNowak records complete
  2. ProjectsNowak moved to Review
  3. FormsNew client: Ada Fernsby, illustrator
  4. MessagesQuery answered and closed
  5. CRMReminder to 13 clients with records due
  6. PaymentsFiling milestone paid · £300
  7. ProjectsOkafor Design moved to Filed
12of 14 modules in use
Seats
2
Guests
Every client
Replaces
Typeform, HubSpot, Asana, Dropbox, Zendesk and Zapier

Start with one module. Add the rest as you grow.

Every module works with every other from the day you switch it on, and your data exports whenever you want.