Use cases / Products
Sonaris for labels, brands and shops
You sell things, physical or digital, to customers and fans. Sonaris keeps one customer across the store, the newsletter and the care inbox, so the person who bought last month is the person you email and the person you help.
Start with the store, add two more when you need them
Most product businesses start where the money comes in. Sites, Commerce and Payments go live together.
Pages from the section library, products and variants from a CSV, checkout paid into your own Stripe account.
Every buyer becomes a contact with their orders on the record, ready for the next launch campaign.
Questions arrive in a shared inbox next to the order they are about, not in a separate help desk.
Three flows that run themselves
Each one is a trigger and a few actions in Flows, working on the same record as everything else.
A release or collection closes its last phase: publish the products, email the segment, post to the team.
Tag the buyer, deliver downloads, post the sale to #sales.
A question about an order opens a ticket on that order's record.
How four product businesses run on Sonaris
Each story starts with one module, adds more and ends up connected by Flows. The businesses are fictional; the system is the one you get.
Illustrators and graphic designers
Paper Kite Studio · GlasgowA print and brush shop, commissions with a brief, moodboards and rounds of roughs.
Clothing brands
Marrow & Moss · EdinburghSizes and stock, customer care on the order's record, and drop days from a runbook.
Record labels
Halcyon Records · ManchesterReleases as projects, a store for vinyl and downloads, and launch week on one trigger.
E-commerce groups
Ouseburn Commerce Group · NewcastleOne brand's store as the pilot, then care, rollout brand by brand and warehouse flows.
Also works for: Photographers and events companies, who sell prints and tickets too, but start with client work, so their stories sit under Services.
Groups run each brand in its own workspace, isolated at the database level, while shared teams such as care and operations join several.
What it replaces
One login, one invoice and one customer record instead of a tool per job.
| Need | Typical tool | In Sonaris |
|---|---|---|
| Online store | Shopify, Squarespace | Sites, Commerce and Payments · included |
| Campaigns | Mailchimp | CRM campaigns · included |
| Customer care | Zendesk, Help Scout | Messages · included |
| Releases and launches | Asana, Notion | Projects and Checklists · included |
| Automation | Zapier, Make | Flows · included |
Six seats with every module, plus a 2% Sonaris platform fee on online storefront payments, on top of Stripe's own fees. Orders you record as paid by hand carry no fee. The fee replaces the app subscriptions a store usually collects.
See pricingImport products and variants from a CSV. Run your next drop on Sonaris while the old store stays live, then point the domain.
Everything exports in open formats whenever you want.
How switching worksStart with the store
$20 a seat with every module included, guests free. Sonaris launches on 1 December 2026.
Cancel any time · export your data whenever you want